How to Perform a Power Drain
A power drain helps to remove any residual electrical charge from the computer’s components, which can resolve various hardware issues
Instructions
For Desktop Computers:
Shut Down the Computer:
Click on the Start menu, select Power, and then click Shut down.
If the computer is unresponsive, press and hold the power button for about 5-10 seconds until it powers off.
Unplug the Power Cable:
Disconnect the power cable from the back of the computer.
Disconnect All Peripherals:
Remove all connected devices such as USB drives, external hard drives, printers, and monitors.
Hold the Power Button:
Press and hold the power button on the front of the computer for about 15-30 seconds. This helps to discharge any remaining power in the system.
Reconnect and Power On:
Plug the power cable back in and reconnect any necessary peripherals.
Turn on the computer by pressing the power button.
For Laptops:
Shut Down the Laptop:
Click on the Start menu, select Power, and then click Shut down (can reference screenshot above).
If the laptop is unresponsive, press and hold the power button for about 5-10 seconds until it powers off.
Unplug the Power Adapter:
Disconnect the power adapter from the laptop.
Remove the Battery (if removable):
Turn the laptop over and remove the battery. If the battery is not removable, skip this step.
Hold the Power Button:
Press and hold the power button for about 15-30 seconds to discharge any residual power.
Reconnect and Power On:
Reinsert the battery (if removed) and plug the power adapter back in.
Turn on the laptop by pressing the power button.
Performing a power drain can help resolve issues such as the computer not powering on, random shutdowns, Blue Screen Errors, or other hardware-related problems.
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